
Tele caller
Full time @Sooriya Hospital, Chennai posted 2 days ago in BPO/ Tele caller Shortlist Email JobJob Detail
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Job ID 11393
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Experience Fresher
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Gender Female
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Industry Hospitals / Medical / Healthcare Equipments
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Qualifications Degree Bachelor
Job Description
Job Summary:
We are looking for a Tele caller to join our team and handle outbound/inbound calls to promote our services/products, generate leads, and maintain customer satisfaction. The ideal candidate should be good at communication, persuasive in speech, and capable of handling customer queries professionally.
Key Responsibilities:
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Make outbound calls to potential or existing customers.
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Explain products or services offered by the company.
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Answer incoming calls from customers to resolve queries and provide information.
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Follow up with leads/customers regularly to build long-term relationships.
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Maintain records of calls, customer details, feedback, and outcomes in CRM or logs.
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Achieve daily/weekly/monthly targets in terms of call volume and lead conversion.
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Schedule appointments for the sales team when required.
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Handle objections and convince customers to retain interest.
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Stay updated with company products, promotions, and processes.
Key Skills Required:
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Excellent verbal communication skills (in Tamil/English or other regional languages).
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Confident, polite, and persuasive.
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Basic computer knowledge (MS Office, CRM software).
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Ability to handle rejections and work under pressure.
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Good listening and interpersonal skills.
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Educational Qualification:
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Minimum: 12th Pass / Any Degree (UG/PG)
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Experience: 0–2 years (Freshers welcome)
Working Hours:
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9:30 AM to 6:30 PM (can vary based on organization)
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Monday to Saturday (Sunday off)
Additional Information:
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Languages preferred: Tamil, English, Hindi, Telugu (as per job role)
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Candidates from Chennai or nearby locations preferred
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Training may be provided for freshers
Required skills
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